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// about

The long version.

18 years across three architectural waves taught me one thing: clear thinking beats clever frameworks. Teams that talk to each other beat any tool. The rest is detail.

since_2007new_delhi · ISTforbes_india_2021currently · jasper_colin
Ashish Suman
Ashish Suman · new delhi, IN · 18y
Architecture, for me, is a never-ending loop of change.

After working across multiple domains and a variety of projects, one thing I realized is that architecture is the foundation for any project to grow. A good architecture not only helps a project become scalable, maintainable, and performant—it helps a business grow.

I've witnessed the move from monolithic architecture to service-based architecture to microservices and beyond. How and why we progressed. What use cases triggered the changes. Defining different architectures, presenting to clients, discussing pros and cons, and explaining why this is the best choice for their case—that's what I love to do.

// where it started

First contact with code

I got my first computer in sixth grade. My cousin showed me cut, copy, and paste in MS Word, and it felt like magic. A friend showed me how to view the HTML of any web page and make changes. That was my first taste of programming.

I started creating my own HTML pages, earned a degree in Computer Science, and gradually moved from HTML to C to C++ to C#. I love seeing my code work and solve real business problems. It became my passion.

// production incident

The Day Production Taught Me a Lesson

One morning, I arrived at the office to find most servers down. Revenue was bleeding. The cause? A senior developer had accidentally deployed logging on every request and response instead of just the ones being debugged. Log files of hundreds of GBs. Thousands of dollars lost from a simple mistake.

That day changed how I think about production systems. Every deployment, every change, every "quick fix"—I started treating production like the sacred ground it is.

// in production

What I'm building now.

What's actually in production right now:

  • AI-powered eCommerce portal with semantic search using Azure OpenAI, Qdrant vector database, and Redis caching
  • Org-wide OpenTelemetry observability standards (OpenSearch, Prometheus, Jaeger, Grafana) across multi-product portfolio
  • Architecture reviews across microservices teams (Node.js, TypeScript, Python on AKS / EKS)
  • Zero-trust networking with Istio Ambient Mode and Nginx Gateway Fabric on AKS
// career

The path here.

Key moments that shaped how I think about systems and teams.

  1. 2007

    First Production Code

    Early Career

    Learning is most important to become proficient. Learn from peers & seniors. Learn by doing.

  2. 2010

    Senior Software Engineer

    Fareportal

    Transitioned to Agile methodology. Built flight seat map feature that generated $1.5M in revenue.

  3. 2011

    Senior Software Engineer

    3Pillar Global

    Gaining cross-functional experience across various business modules highlighted the unique, indispensable value each domain brings to the broader enterprise.

  4. 2014

    Module Lead

    3Pillar Global

    Maintaining a technology-agnostic mindset is essential for broadening your architectural perspective.

  5. 2017

    Technical Lead

    3Pillar Global

    True innovation comes from anticipating needs; proactively identifying and automating a workflow before the client even asks for it drives award-winning impact.

  6. 2020

    Senior Technical Lead

    3Pillar Global

    Value of experimentation for any business. Helped a car insurance startup build infrastructure for rapid testing.

  7. 2021

    Forbes India Recognition

    Great People Manager

    Teams beat heroes. Leadership is about growing others, not being the smartest in the room.

  8. 2021

    Technical Architect / Manager

    3Pillar Global

    Different stakeholders need different communication styles. CXOs focus on impact, not implementation.

  9. 2025

    Senior Technical Architect

    Jasper Colin

    Breaking comfort zones is essential for growth. New challenges, new domain, new learning.

  10. 2026Now

    AI Architecture & What's Next

    Current Focus

    Shipping AI-powered platforms with semantic search, RAG patterns, and vector databases. Setting org-wide observability standards. Same principles from production — applied to the AI frontier.

// principles

How I think.

Four principles I keep coming back to — each earned the hard way.

01

Work smart, not just hard

Efficiency beats effort. The best solution is often the simplest one that solves the problem.

// example

Optimized development workflows to reclaim time for strategic problem-solving, resulting in a proactive cross-sell pitch that generated a net-new business stream.

02

Communication is a technical skill

Soft skills are as important as technical skills—sometimes more. Asking the right questions accelerates everything.

// example

Asking "What should I do to get promoted?" accelerated my career more than any framework I learned.

03

Production is the only truth

Diagrams are nice. Code reviews help. But you don't really know if something works until real users are hitting it.

// example

A senior developer accidentally deployed verbose logging to production. Hundreds of GBs of logs. Servers down. Thousands of dollars lost. One morning taught me more than years of "best practices."

04

Teams beat heroes

Hero culture feels good in the moment but destroys teams long-term. Build systems and teams that don't depend on individual heroics.

// example

A delayed BigCommerce webhook caused thousands of paid users to lose course access—P1 escalation, customer success overwhelmed. My son had a high fever that day, and my team lead was on leave. I diagnosed the issue, called my team, guided them through the fix over the phone, and they resolved it. I didn't need to be the hero; I needed a team I could trust.

// credentials

The paper trail.

AWS
Certification
AWS Solutions Architect
PMI
Certification
PMI-ACP
F
Recognition
Great People Manager
Forbes India 2021
B.E.
Education
Bachelors in Engineering
Computer Technology
// off the clock

When I'm not architecting.

Family, travel, and whatever tech caught my attention this month.

I'm exploring new places with my family, playing with my son, or learning whatever technology has caught my attention this month. Sometimes I just need time with myself—thinking, reading, recharging.

traveling_&_exploring_new_placeslearning_new_technologiesfamily_timeself-reflection
// social proof

What people say.

From clients, leaders, and teammates I've worked with.

Senior Leader

In my 15+ years at 3Pillar, across nine countries and 2,500+ individuals, Ashish stood out. I foresee him having tremendous impact in whatever he chooses to do.

S
Scott Varho
Former SVP · 3Pillar Global
Client

One of the brightest and most dependable people on the project. I fully trust Ashish and would gladly work with him again.

D
Dave Gardner
CTO · StraighterLine
Teammate

What truly sets him apart is how he really leans into the user problem and business objectives—ensuring that the architectural approach truly supports the vision of the product.

K
Kathryn Rosaaen
Strategic Product Leader
Client

Ashish brings both technical depth and business acumen to every project.

Z
Zach Wagner
CEO & Founder · BrightWay
Client

I highly recommend Ashish in the areas of people management and technical architecture, including, as demonstrated, with global partners.

K
Kai Brinker
Senior Manager, Digital Product · American Express

Architecture review, AI integration, or just saying hi.

Evenings (IST) and weekends for advisory chats. Reply within 24h.